Trust Center
System Status
Last checked: June 18, 2026 at 02:51 PM
Live status by component
API
Core backend and data processing
Voice Service
AI voice conversations and analysis
Dashboard
Care management and monitoring
Website
Public pages and documentation
All services are continuously monitored
Automated monitoring tracks the availability of each component around the clock. Our team is alerted as soon as an issue is detected.
Recent Incidents
No incidents on record
Any service disruptions or performance degradations will be reported here when detected.
Our Incident Response
When something goes wrong, we follow a structured response process.
Automated monitoring alerts our team as quickly as possible
Team member reviews the alert and assesses impact on a best-effort basis
Status page updated, affected users notified
Fix deployed and verified against regression tests
Root cause documented, preventive measures added
Experiencing an issue?
Email us for support. General inquiries are answered within 1 business day, urgent technical issues within 4 hours.
Phone: Mon–Fri 09:00–18:00 KST