All Systems Operational
Last updated: April 3, 2026 at 06:09 AM
API
Core backend and data processing
Voice Service
AI voice conversations and analysis
Dashboard
Care management and monitoring
Website
Public pages and documentation
Recent Incidents
No incidents in the last 90 days
Any issues will be reported here.
Our Incident Response
When something goes wrong, we follow a structured response process.
Detection
Automated monitoring alerts within 60 seconds
Triage
On-call engineer assesses impact within 5 minutes
Communication
Status page updated, affected users notified
Resolution
Fix deployed and verified against regression tests
Post-mortem
Root cause documented, preventive measures added
Experiencing an issue?
Email us for support. General inquiries are answered within 1 business day, urgent technical issues within 4 hours.
Phone: Mon–Fri 09:00–18:00 KST