Privacy & Data Processing Policy
Last updated: March 23, 2026
Data Protection Officer
Name
Joowon Lee
Title
CEO
support@intunelabs.ai
Address
903, 99 Daehak-ro, Yuseong-gu, Daejeon
Article 1 (Collection & Purpose)
- Service delivery (AI voice, emotion analysis, medication, family monitoring)
- Account management and identity verification
- Payment processing and refunds
- Service improvement and development
- Customer support and dispute resolution
Article 2 (Data Collected)
Required
Name, email address
Optional
Phone number, profile image
Auto-collected
Transcripts, AI emotion results (mood, UCLA-3), usage logs, payment records
Voice audio
Discarded immediately after processing — never stored (zero-log policy)
Article 3 (Retention Period)
Contract/withdrawal records
5 years (E-Commerce Act)
Payment/supply records
5 years (E-Commerce Act)
Consumer complaint records
3 years (E-Commerce Act)
Access logs
3 months (Telecom Privacy Act)
Article 4 (Third-Party Sharing)
We do not share personal information without consent, except when required by law.
Payment
Minimal data shared with Toss Payments (PG) for processing
Authentication
Account authentication via Clerk
Article 5 (AI Automated Decisions)
Emotion analysis
Generates mood scores from conversation content
Loneliness scale
UCLA-3 based loneliness assessment
Risk detection
Detects risk signals and alerts family members
Medication OCR
Extracts medicine info from prescription images
⚠ These analyses are reference information only — not medical diagnosis. You have the right to request explanation of or refuse automated decisions.
Article 6 (Your Rights)
Access
View your personal data processing status
Correction
Request correction of inaccurate data
Deletion
Request deletion of personal data
Suspension
Request suspension of processing
Refuse AI decisions
Opt out of automated analysis
Withdraw consent
Revoke previously given consent
Contact support@intunelabs.ai — processed within 10 business days
Article 7 (Security Measures)
- AES-256 encryption
- Voice audio discarded immediately (zero-log)
- Access control and audit logging
- Regular security inspections
Article 8 (Breach Response)
In case of a breach, we promptly notify affected users and report to PIPC. Notification includes: items leaked, timing, user response measures, and company actions.
Article 9 (Cookies & Analytics)
We use analytics tools for service improvement. You can reject cookies through browser settings.
Privacy Inquiries
support@intunelabs.ai
Registration: 644-88-03732