Our Team
The team designing and operating an AI voice care service for the elderly.
Founder
Joowon Lee
CEO & Founder
Directly responsible for product design, technical architecture, and safety review. Leads public-sector partnerships and makes final decisions on privacy and safety standards.
Product & Engineering
Technical Development
Builds the voice pipeline, emotion analysis, medication guide, and family connection features.
Care Operations
Customer Support
Responds to user and family inquiries, manages service quality.
Decision Authority
Who decides what
Product Safety
CEO direct review
AI output validation, safety guidelines
Privacy
CEO final decision
Data collection scope, zero-log policy
Public-sector ops
CEO hands-on
Public institution partnerships
Tech architecture
Product & Engineering
Voice pipeline, security infra
Customer support
Care Operations
24h response, incident handling
Family permissions
CEO + Product team
Invite/accept model, access scope
Operating Proof
Public-sector partner
Public institution partnerships in progress
24h support response
Business-day customer inquiries
Invite + accept permissions
Explicit family monitoring consent
Zero-log voice
Audio discarded after processing
How We Work Responsibly
Product behavior and privacy decisions are reviewed directly by the CEO.
Family monitoring permissions require explicit invite + acceptance.
Reported problematic conversations are reviewed within 24 hours.
Customer support inquiries are responded to within 24 business hours.
Get in touch
Questions about service adoption, institutional partnerships, or care support? Reach out.